BlackBerry problem

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wahono77
Posts: 90
Joined: Sat Apr 13, 2013 6:04 am

BlackBerry problem

Post by wahono77 »

I try my web (www.acosys.co.id) from BlackBerry 9300, sometimes it's normal and sometimes only show loading page.
I get status "loading data 0..916KB".

I assume my front page is too big for BB, and I try create new project and only 1 page, and only 1 button I place on it.
But still got status message "loading data 0..916KB".

Is possible to optimize XUI for mobile?
IMO, bug scrolling in Android is related with this case in BB.

Thanks

support
Posts: 356
Joined: Sat Apr 27, 2013 9:22 am

Re: BlackBerry problem

Post by support »

There are three problems here,

1. reduce code size:
a). before you lauch App to mobile device, costomize build.bat (remove those not-used classes), and rebuilt it.
b). make a "small" theme for mobile, minimized pictures

2. domReady problem:
According your message, maybe there's a dom ready problem.

3. scrolling problem.
a).We'd fixed scrolling problem in Androd default browser, but not for BB's . It'll be added in the next SVN submit.
b).Can you post BB's "navigator.userAgent" info here?

support
Posts: 356
Joined: Sat Apr 27, 2013 9:22 am

Re: BlackBerry problem

Post by support »

I sumitted code for BB.

Get the latest code from SVN, test it again please!

wahono77
Posts: 90
Joined: Sat Apr 13, 2013 6:04 am

Re: BlackBerry problem

Post by wahono77 »

Until now I can't access www.acosys.co.id from BB, I don't know exactly what you mean with navigator.useragent, but this is info from my test BB :
BlackBerry® 9300
smartphone (3G, Wi-Fi)
v5.0.0.1076 (Bundle 1740, Platform 2.14.0.0)
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.255.221A
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1

Thanks

support
Posts: 356
Joined: Sat Apr 27, 2013 9:22 am

Re: BlackBerry problem

Post by support »

My suggestions:

1. update the latest runtime

2. Test BB 9300 with simple code to identify error.

In my side, I tested your site with BB10 and BB 9300(in ripple), it works well.

wahono77
Posts: 90
Joined: Sat Apr 13, 2013 6:04 am

Re: BlackBerry problem

Post by wahono77 »

In ripple BB 9300 use BB 6 OS, I think XUI only support BB 6++.

support
Posts: 356
Joined: Sat Apr 27, 2013 9:22 am

Re: BlackBerry problem

Post by support »

I just need BB<6 to test it.

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